Refund Policy
Refund Eligibility
Refunds are issued when:
- Order is canceled before shipment
- Product is unavailable
- Returned product passes inspection
- Wrong or defective item was delivered
Non-Eligible Refunds
Refunds may not be granted for:
- Customer change of mind after shipping
- Used products
- Products returned damaged by customer misuse
Processing Time
Approved refunds are processed within 5–10 business days to the original payment method.
Bank/payment provider timing may vary.
Contact
For refund support:
support@shoraminimalist.com